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HELP, big problem - DS40 wont open :(
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Natalie-Briggs
Joined: Fri Jul 03, 2009 4:44 pm
Posts: 181
Location: Northamptonshire
Tel: 07885 387747
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 HELP, big problem - DS40 wont open :( Can anyone help, used printer all day yesterday fine, just tried to use it at home and it printed but didnt spit print out then had a big grinding noise and stopped ........ printer wouldnt open at all :(
Managed to get it open a little and removed paper which was jammed totally (about 3 prints worth) but the drawer wont open enough for me to try and get the ribbon out
Help, starting to panic now
_________________--------------------- http://www.njb-photography.com
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| Mon Jul 18, 2011 1:49 pm |
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Michael Martin
Joined: Mon Aug 09, 2010 7:10 pm
Posts: 338
Location: Shropshire
Tel: 01746 718040
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Re: HELP, big problem - DS40 wont open :( No idea Natalie as I don't use one, but do tell us what caused it when you find out, especially considering the recent discussions on removing the media during transportation.
_________________www.michaelmartin.co.ukIf I agree with you, then we will both be wrong.
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| Mon Jul 18, 2011 2:07 pm |
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Mark Amies
Affiliate Member
Joined: Fri Mar 06, 2009 11:06 am
Posts: 2989
Location: Walthamstow, London, UK
Tel: 0208 5276006
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Re: HELP, big problem - DS40 wont open :( Don't panic natalie, give us a call!!
_________________
www.photomart.co.uk
'Strike Hard, Strike Sure'
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| Mon Jul 18, 2011 2:32 pm |
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Mark Ratcliffe
Joined: Mon May 03, 2010 7:54 pm
Posts: 328
Location: Yorkshire
Tel: 07528 657301
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Re: HELP, big problem - DS40 wont open :( Natalie,give the tech guys/gals at photomart a bell,they should sort it for you,I guess it could be a bit of damp from the weekend that has maybe caused the paper to expand or distort slightly,hence causing the paper jam.
Hope you get sorted,Mark
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| Mon Jul 18, 2011 2:33 pm |
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Mark Ratcliffe
Joined: Mon May 03, 2010 7:54 pm
Posts: 328
Location: Yorkshire
Tel: 07528 657301
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Re: HELP, big problem - DS40 wont open :( Ah from one Mark to another ,beat me by a minute with your post 
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| Mon Jul 18, 2011 2:34 pm |
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Natalie-Briggs
Joined: Fri Jul 03, 2009 4:44 pm
Posts: 181
Location: Northamptonshire
Tel: 07885 387747
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Re: HELP, big problem - DS40 wont open :( Phew all sorted, thanks Ian and Mark
I will be removing media before travelling from now on ;)
_________________--------------------- http://www.njb-photography.com
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| Mon Jul 18, 2011 2:45 pm |
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