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 [ 6 posts ] 
HELP, big problem - DS40 wont open :( 
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Joined: Fri Jul 03, 2009 4:44 pm
Posts: 181
Location: Northamptonshire
Tel: 07885 387747
Post HELP, big problem - DS40 wont open :(
Can anyone help, used printer all day yesterday fine, just tried to use it at home and it printed but didnt spit print out then had a big grinding noise and stopped ........ printer wouldnt open at all :(

Managed to get it open a little and removed paper which was jammed totally (about 3 prints worth) but the drawer wont open enough for me to try and get the ribbon out

Help, starting to panic now

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http://www.njb-photography.com


Mon Jul 18, 2011 1:49 pm WWW
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Joined: Mon Aug 09, 2010 7:10 pm
Posts: 338
Location: Shropshire
Tel: 01746 718040
Post Re: HELP, big problem - DS40 wont open :(
No idea Natalie as I don't use one, but do tell us what caused it when you find out, especially considering the recent discussions on removing the media during transportation.

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Mon Jul 18, 2011 2:07 pm WWW
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Joined: Fri Mar 06, 2009 11:06 am
Posts: 2989
Location: Walthamstow, London, UK
Tel: 0208 5276006
Post Re: HELP, big problem - DS40 wont open :(
Don't panic natalie, give us a call!!

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Mon Jul 18, 2011 2:32 pm WWW
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Joined: Mon May 03, 2010 7:54 pm
Posts: 328
Location: Yorkshire
Tel: 07528 657301
Post Re: HELP, big problem - DS40 wont open :(
Natalie,give the tech guys/gals at photomart a bell,they should sort it for you,I guess it could be a bit of damp from the weekend that has maybe caused the paper to expand or distort slightly,hence causing the paper jam.
Hope you get sorted,Mark

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Yorkshire Derbyshire Staffordshire Event Photography


Mon Jul 18, 2011 2:33 pm WWW
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Joined: Mon May 03, 2010 7:54 pm
Posts: 328
Location: Yorkshire
Tel: 07528 657301
Post Re: HELP, big problem - DS40 wont open :(
Ah from one Mark to another ,beat me by a minute with your post :diff:

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Yorkshire Derbyshire Staffordshire Event Photography


Mon Jul 18, 2011 2:34 pm WWW

Joined: Fri Jul 03, 2009 4:44 pm
Posts: 181
Location: Northamptonshire
Tel: 07885 387747
Post Re: HELP, big problem - DS40 wont open :(
Phew all sorted, thanks Ian and Mark
I will be removing media before travelling from now on ;)

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http://www.njb-photography.com


Mon Jul 18, 2011 2:45 pm WWW
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