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Split from DNP 40 - a problem? ... surely not! 
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Joined: Mon Apr 06, 2009 1:17 pm
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Post Split from DNP 40 - a problem? ... surely not!
Ian

Strange you should mention this.

Yesterday we had the first CP3800DW with intermittent issues (wouldn't turn on) and on the bench it worked fine. However when we checked with the customer the intermittent issue ONLY happened when being run from a generator. - So not a CP3800DW issue but obviously an incoming power problem.

Never had any paper jam issues with the CP3800DW (unless the paper was wet due to condensation, but this affects all Dye Subs)

Stu

www.systeminsight.co.uk


Thu Jun 23, 2011 8:43 am WWW
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Post Re: DNP 40 - a problem? ... surely not!
Would be interesting to know from those who have experienced this problem what generator they are using?

Also, just noticed the printer in question is the DNP 40 not the DNP 80, my mistake, sorry if it's caused any confusion, perhaps a separate thread regarding any reported issues with printers when run on generator or invertor power?

Mike can you split them out?

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Ian Griffiths
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I / Event-Photos are sponsored by Mitsubishi Electric and Darkroom Software. I also have a tenuous link with Canon.


Thu Jun 23, 2011 9:07 am WWW
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Post Re: DNP 40 - a problem? ... surely not!
If anyone needs info on DNP printers, please do let me or anyone else here at Phohomart know. We are the main UK distributor for DNP ,and will be happy to help.

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Thu Jun 23, 2011 9:22 am WWW
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Post Re: DNP 40 - a problem? ... surely not!
Mark,

Can you answer the question regarding power supplies?

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Ian Griffiths
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"Be professional, Do it right"

Trade Relations:

I / Event-Photos are sponsored by Mitsubishi Electric and Darkroom Software. I also have a tenuous link with Canon.


Thu Jun 23, 2011 9:31 am WWW
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Post Re: DNP 40 - a problem? ... surely not!
Sorry Ian, do you have a DNP machine?

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Thu Jun 23, 2011 10:25 am WWW
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Post Re: DNP 40 - a problem? ... surely not!
Ian that Citizen machine you refer to , is that not the first release machines from Mitsubishi VIS UK? A number of them were sold on the first go , without Mitsubishi branding , but took Mitsubishi branded media.

I do hope that there is no attempt to underminde the DNP machine here.

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Thu Jun 23, 2011 10:37 am WWW
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Post Re: DNP 40 - a problem? ... surely not!
Mark,

Why so evasive, are you trying to hide something, people are laughing at you!

You obviously do not understand or have chosen to forget how Event-Photos works, amongst our guys we have users of all kinds of printers including DNP's, when the "you-know-wha" hits the fan at 9pm in the evening, Saturday or Sunday and you are tucked up in bed, I am the first port of call for my guys, now 44 teams soon to be 47 they call me for help, I try to answer their questions to get them working, earning money from their purchases they made from Photomart, SI and others.

Over the years Photomart have done very well out of me sending people to buy printers, media, mounts etc and you are well aware of this fact, so although I am not directly a customer of Photomart, for the reasons you fully know and have said you understand, many of my guys are, so support your customers.

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Ian Griffiths
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"Be professional, Do it right"

Trade Relations:

I / Event-Photos are sponsored by Mitsubishi Electric and Darkroom Software. I also have a tenuous link with Canon.


Thu Jun 23, 2011 10:39 am WWW
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Post Re: DNP 40 - a problem? ... surely not!
Mark Amies wrote:
Ian that Citizen machine you refer to , is that not the first release machines from Mitsubishi VIS UK? A number of them were sold on the first go , without Mitsubishi branding , but took Mitsubishi branded media.

I do hope that there is no attempt to underminde the DNP machine here.



Oh for god's sake Mark, grow up.

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Ian Griffiths
http://www.event-photos.co.uk

"Be professional, Do it right"

Trade Relations:

I / Event-Photos are sponsored by Mitsubishi Electric and Darkroom Software. I also have a tenuous link with Canon.


Thu Jun 23, 2011 10:41 am WWW

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Post Re: DNP 40 - a problem? ... surely not!
Mark Amies wrote:

I do hope that there is no attempt to underminde the DNP machine here.


Not from me as...

a) I was talking about the CP3800DW
b) It's not my style.
c) Much better things to be spending my time on

and for the record I don't think Ian is either.

Which post did you think is undermining the DNP as I can't see one. :D

Stu

www.systeminsight.co.uk


Thu Jun 23, 2011 10:48 am WWW
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Post Re: DNP 40 - a problem? ... surely not!
I've got one of the original CXW branded 3800's and a Mits branded one and I've never had an issue with either when using a genny.

It'll be interesting to see what generator is causing the issues.

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Thu Jun 23, 2011 11:07 am WWW
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