Olmec Paper in Citizen - don't do it!!

[chris nutt]

Having tried to use Olmec paper in a Citizen printer, I can confirm that (at the moment) it doesn't work. The idea behind using the Olmec paper is that is a bit cheaper than the Citizen stuff - and apparently identical. However it's not.
Following some discussion with Phil Hynds and some personal investigation I can confirm that the Citizen and Olmec papers contain a transponder RFID system in the "ink" roll. This not only identifies that the paper is Citizen or Olmec (and probably the paper width too) but also seems to record the number of prints the roll has made - thus preventing you swapping over the transponders from old Citizen rolls to new Olmec rolls.
Full marks to Photomart in taking my paper back when we found it didn't work!!!
Maybe someday some bright spark will figure out how to reset the print counters in the transponder. Until then, we'll just have to stump up the extra cost of the Citizen paper - and yes - feel a bit ripped off about it...

[Stuart Morley]

Hi Chris,

Yes you are correct, they are different media and will not work in each machine.

A look at our website (or citizen's) will tell you this or a phone call to your supplier should tell you this instantly.

http://www.systeminsight.co.uk/web/citi ... tml?page=3 (http://www.systeminsight.co.uk/web/citizen-cw-01-photo-printer.html?page=3)

It's the same as a CP9550DW and CP9550DW-(S) media they may LOOK the same but are not.

I have known attempting to use the wrong media (in this case by mistake) caused a printer to lock up and refuse to open the door! (early CP9800) so be warned, however have not known this with Citizen or Olmec to be honest.

Stu

www.systeminsight.co.uk (http://www.systeminsight.co.uk)

[Mark Amies]

Chris

As you know we are onto the situation , and wil do waht we can to resolve the problem.

Mark

[Stuart Morley]

Not sure what the problem is?

Citizen Media works in a Citizen and OP900 Media works in a OP900

Both types of media in all sizes are available from stock.

Stu

www.systeminsight.co.uk (http://www.systeminsight.co.uk)

[Mark Amies]

Chris

We expect to get this sorted by the end of this month, and supply the correct items that should work fine.

Mark

[chris nutt]

Hi Stuart,

I think we all clearly do understand what the problem is. However Citizen users are paying about 10% more for their paper compared to the 100% physically identical (except roll end and transponder type) Olmec paper. Event photographers are normally a very inventive bunch - and always on the lookout for alternative (and maybe cheaper) ways of doing things.